Patient Navigator position with Nix Health downtown

Patient Navigation Position


Company: Nix Health System, LLC

Function: 1115 Waiver

Supervisor:  Patient Navigation Supervisor

Job Title: Patient Navigator FLSA

Status: Non-Exempt

Date Created/Updated: March 19, 2019

Primary Purpose – Provides all navigation assistance for 1115 Waiver program.


Major Duties and Responsibilities

Complete real time patient assistance in the hospital, Emergency Department and office walk-ins.

With social resources and screenings, follow up appointments, post discharge plans and education.

Creates and executes readmission prevention plan for enrolled patients.

Promotes Nix Health services and providers when appropriate.

Maintains and updates Patient Navigation Database; utilizes daily reports to evaluate admissions and track frequent utilizers.

Problem solves issues, gathers data and provides information as necessary.

Participates in daily safety huddles and monthly staff meetings as necessary.

Participates in organizational process improvement and continued regulatory compliance for continued improvement in patient outcomes.

Maintains current knowledge in best practices, organizational policies and procedures in social determinants of health and community health.

Completes special projects and other related duties as assigned.


Minimum Requirements  Experience:

1. Cognitive skills as related to position.

2. Proven independent judgement with effective outcomes.

3. Strong attention to detail, proficient writing skills and strong communication skills.

4. Strong customer service with proven team building skills.


• High school diploma or equivalent  Preferred Skills/Qualifications

• Current Certified Community Health Worker • Bilingual preferred OSHA Risk Factor Code

• Category III: Low risk to infection from blood or blood products. Physical Requirements

• Frequent lifting in excess of 30 lbs.

• Frequent bending, stooping, kneeling and lifting with turning.

Interested parties can apply at


Texas Governor issues Proclamation for Community Health Worker Day in Texas – April 8, 2019

Governor Abbott Proclamation.jpg

It will be a celebration on Sunday April 7th.
Embassy Suites  5901 North, I-35, Austin, TX 78723
Please read the message from Dia de la Mujer Latina:

Texas Governor Greg Abbott issues Proclamation for April 8, 2019 as



March 15, 2019, Houston, Texas. Texas Governor, Greg Abbott, issued a Proclamation recognizing April 8th 2019as “Community Health Worker Day in Texas”.  Hundreds of Promotores/Community Health Workers from across Texas will be in Austin celebrating this milestone beginning on April 7th with a 4-hour Advocacy Training and a visit to the state Capitol on April 8, 2019 to receive the recognition by both the Senate and the State Representatives.

In 1999, Texas became the first state in the nation to formally recognize Promotores and Community Health Workers (P/CHWs) for their contributions to keep Texans healthy by addressing disparities among underserved and underrepresented vulnerable populations. The population at that time was 20,851,820, with 46% representing a diverse community. The prevalent health concerns were Cardiovascular Disease, Cancer and Communicable Diseases.

Today, 20 years later, the population is 29.10 million, with 55% representing a vast multicultural community and the most pressing health focuses are Medicaid, Opioids and Substance  Abuse, Adult Protective Services, Maternal care, Mental Health, and Vaccines.

“More than 4000 Promotores/Community Health Workers in Texas are trained, certified and equipped to effect positive change in the health and human services landscape”, stated Venus Ginés, who has been training Promotores/CHWs since 1997 in over 39 states and Puerto Rico. Some are working in community clinics, hospitals, and federally qualified health centers, while others have been instrumental in conducting health assessments and early detection screening, such as blood pressures, diabetes testing, HIV testing and vision screening.  During Hurricane Harvey, these trusted members of our community were out in full force rebuilding Houston and its residents into resiliency.

As we look to the future, Texas Promotores/Community Health Workers are fully prepared of playing a greater role in helping populations affected by the social determinates of health to address health disparities through various medians such as in person engagements, via text, social media, tele-health, or in group care settings. Expanding the role of Promotores and Community Health Workers has been the mission of Dia de la Mujer Latina, Inc., the nonprofit who launched the Annual P/CHW Conference since 2011.

TO REGISTER to attend the celebration and conference,  fill out the registration form which can be found at:




Caring for Our Mothers

The City of San Antonio Faith Based Initiative’s Public Health Action Team is hosting a community event and forum on March 21st at 6:00pm at Antioch Missionary Baptist Church. The event will bring together faith leaders, community members, and providers to discuss issues related to maternal and child health. For more information, please see the attached flyer.
You can register for the event at  


Patient-Centered Research Training For Community Health Workers

CHW Pt Centered.PNG


Dear Colleagues,

Northwest Vista’s Community Health Worker Program in collaboration with San Antonio Community Health Workers Association, Día de La Mujer Latina, and the Patient-Centered Outcomes Research Institute (PCORI) will be offering 7 hours of DSHS certified CEUs for CHWs, CHWI and CHW students on Saturday, April 20, 2019.

The cost of the program is free.

The agenda will provide comprehensive training on Patient-Centered Outcomes Research. Module Topics: Overview Clinical Studies, Ethics and Human Subjects, Data Collection Methods, Informed Consent Process, Study Protocol & Reporting, and Dissemination of Study Results.

The program will be from 8:30 AM to 5:30 PM at San Antonio Food Bank. 5200 Enrique M. Barrera Pkwy. San Antonio, TX 78227.

Lunch will be provided.

Seating is limited to 40 attendees. Please RSVP not later than 5:00 PM, Thursday, April 18, 2019 at the link below.

Register HERE for April 20th Training

For questions, email Guadalupe Cornejo, Community Health Instructor at or leave a voice message at (210) 486-4673.

The seven hours DSHS CEU program will provide the following competencies: 3 hrs. Knowledge base, 4 hrs. Capacity Building.

There are 7 spots left, if you registered and won’t be able to make it, please remember to let us know so we can open the opportunity to to others.


Title:  Manager, Family Navigator

Department:  Grants

Immediate Supervisor:   Vice President, Grants

Grade:  23

Exemption Status: E

BASIC JOB SUMMARY The Family Navigator Manager is a grant-supported position funded by the Military Families and Veterans Pilot Prevention (MFVPP) Program from the Texas Department of Family and Protective Services.   The Family Navigator will determine areas of high need for military case management and work with local organizations that provide parenting and parenting intervention (childfocused) services to military members, their families, and veterans.


Conduct targeted outreach initiatives and participate in events that will generate community awareness of program initiative.

  • Provide support to the Vice President of Grants in the staffing and facilitation of monthly supervisor meetings and all reporting requirements.
  • Demonstrate sensitivity, empathy regarding human service issues and project a non-judgmental attitude towards individual requiring assistance.
  • Community liaison for Bexar county school districts, Joint Base San Antonio, and United Way agencies • Work directly with United Way’s Mission United Military Navigators
  • Work directly with United Way’s other state grants and grant subcontractors to strengthen and sustain comprehensive family support systems.
  • Be trained and cleared into the DFPS PEIRS system to conduct data entry support as requested.
  • Provide follow-up services to 211 calls from Military families that request additional support
  • Other duties as assigned to insure project implementation.


  • College degree in related field.


  • A minimum of two years related work experience.
  • Military experience or experience working with military families preferred. SPECIAL SKILLS
  • Ability to work independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities
  • Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment.
  • Ability to build and maintain positive relationships that promote cooperation and collaborative work with United Way funded agencies and Bexar county community.
  • Strong written and verbal communication skills, must be able to conduct community presentations, and build new partner relations.
  • Ability to work with manage a wide variety of populations and personalities with respect, compassion and dignity.
  • Preference given to applicants with military background and/or access privileges to military installations.
  • Ability to manage time efficiently and work independently with minimum supervision
  • Flexibility in work schedule to include some evenings and weekend.

Send resumes and/or inquiries to  Resumes will be accepted until 3/26/19

United Way Prenatal Care Survey

Attention Colleagues, please read:

United Way of San Antonio and Bexar County is looking to agency partners and the community to better understand the barriers associated with accessing prenatal care. 
Why: In 2015, 34% of expecting moms in Bexar County, ages 20 – 39, received late or no prenatal care.  The 2016 data illustrates that Bexar County had the highest infant mortality rate among all major Texas counties.  Research shows the importance of prenatal care and that early prenatal care can help reduce the risk of pregnancy complications and inform women about important steps they can take to protect their infant and ensure a healthy pregnancy.
The Ask: Please share the survey below with the families you work with.  The short survey is focused on understanding the obstacles to accessing prenatal care and what parents have seen as obstacles for others in their community. The intent of this survey is to better understand what supports are needed and how United Way can create changes to meet the needs of expecting parents. The survey is currently open .  Following the survey, United Way will host a community conversation to further discuss the responses received and offer parents an opportunity to elaborate on their experience.
Prenatal Care Survey Link:

Health Educator I position open

Healthy Futures of Texas.PNG

Hello to All,

Forwarding the message below.

Remember to update your resume, match your skills and experience to those key words on the job description.
I don’t have the ability to attach a file so, please forgive the text overload.
Good Luck!

Healthy Futures of Texas currently has an open position for a C-PREP Health Educator I.  I’ve attached a copy of the job posting for your reference.  If you have any questions, please feel free to send me an email or give me a call and I’ll be more than happy to assist.

Kindest Regards,

Terri Contreras, BAAdministrative Assistant
Healthy Futures of Texas
2300 W. Commerce St, Ste. 212
San Antonio, TX 78207
o. (210) 223-4589 | c. (210) 392-3658

Healthy Futures of Texas (HFTX)  Job Description: Health Educator I Competitive Personal Responsibility Education Program (C-PREP) Grant  Non-Exempt Position


Healthy Futures of Texas is a nonprofit organization dedicated to reducing teen and unplanned pregnancy in San Antonio. We believe that all young people deserve to reach their full potential—and become parents at a time that is right for them and their family.


JOB TITLE: Health Educator I REPORTS TO: Program Director for the HFTX C-PREP Grant


JOB SUMMARY: This full-time position is responsible for collaborating with and providing training/technical assistance for community college staff and students, and participating community agencies, to achieve the objectives of the HFTX C-PREP Alamo Colleges project.

ESSENTIAL JOB FUNCTIONS: • In consultation with the Program Director, assists in the coordination of young adult health education in community colleges • Facilitates and delivers group presentations on teen and unplanned pregnancy prevention, sexually transmitted diseases (STIs), and related topics • Provides training and technical assistance to college personnel and participating agencies • Conducts participant outreach and recruitment for the C-PREP Alamo Colleges Project  • Implements and trains others on assigned curricula with fidelity as needed • Develops and maintains positive working relationships with assigned college’s coordinators and Peer Mentors • Assists assigned colleges in preparing for, participating, and successfully achieving C-PREP project goals • Consults frequently with campus coordinators • Develops positive and professional rapport with project participants • Develops clinical linkages from the assigned community college campuses with community clinics • Develops and implements communications initiatives, i.e, social media and print campaigns

  • Remains current on topics related to teen and unplanned pregnancy, STDs, and related health topics • Maintains organized records of activities on project databases • Represents Healthy Futures of Texas in the community, in a positive and professional manner • Works well both as a team member and individually; gives and welcomes feedback, and contributes to building a positive team spirit • Performs other related duties and fulfills responsibilities as assigned MINIMUM QUALIFICATIONS: • Bachelor’s Degree in education, health, or a related field • Minimum of one-year professional experience working with youth or young adults in a community health or related field • Ability to troubleshoot and use critical thinking in high pressure situations • Ability to provide campus personnel with feedback and technical assistance • Demonstrated ability to facilitate curricula and to engage with young adults and parents • Demonstrated ability to interface effectively and build working relationships with diverse community members and agencies • Demonstrated ability to communicate effectively verbally and in writing • Ability to meet assigned deadlines and to work well under pressure • Must have excellent presentation skills • Proficient computer skills in MS Office are required • Must be willing/able to work some evenings and weekends • Must have cell phone, with text messaging and work e-mail access • Proficient in social media, such as Facebook, Twitter, LinkedIn, and Instagram
  • BEHAVIORAL COMPETENCIES AND REQUIREMENTS: • Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition • Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; and listens effectively. • Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone’s efforts to succeed; attends, supports, and participates in all team building exercises and events. • Continuous Improvement and Innovation: Seeks the continuous improvement of program processes and services; explores out-of-the-box methods and is open to experimenting with new ideas; uses data,

knowledge, and strategic decision-making to generate new and innovative solutions. • Time Management: Adheres to the office hours of operation, Monday – Friday 8:00am to 4:00pm and is available some nights and weekends.


PREFERRED QUALIFICATIONS: • Bachelor’s Degree in Health Education, Health Promotion, or a related field • Certified Health Education Specialist (CHES) certification, or AASECT certification • Demonstrated commitment to cultural pluralism • Demonstrated ability to relate to students of varied ethnicity, ages, backgrounds, and abilities • Experience in working with community colleges at an administrative level or with peer educators • Bilingual (English and Spanish) TRAVEL REQUIREMENTS • Must have Valid Texas Driver’s license • Travel within Bexar County with personal insured vehicle required • Some out-of-town travel required • Office environment, community college classrooms, and other community locations

EXTERNAL/INTERNAL CONTACTS • External contacts include collaboration with community college staff and students, community agencies, and health providers • Internal contacts include Alamo Community Colleges project team members and other Healthy Futures of Texas staff

FINANCIAL RESPONSIBILITY/DECISION MAKING • Assists with purchases for needs of the project

SUPERVISION • Interns as assigned

APPLICATION PROCEDURE: Please email a cover letter describing interest and qualifications, a résumé, salary history, and a list of 3 professional references to: APPLICATION CLOSE DATE: Open until filled, with preference given to applications received by March 6th, 2019. Healthy Futures of Texas is an equal‐opportunity employer; women, people of color, members of LGBTQ communities, and people with disabilities are encouraged to apply. Applicants should be aware that a criminal background check and drug screen will be required prior to hiring.


2300 W Commerce Street, Suite 212 • San Antonio, TX 78207 • 210-223-4589 • • FAX 210-223-4591 • • •

Study/research resource for Bexar and surrounding counties

Hi everyone,

I just wanted to share a great website I found with accurate, fairly recent information about the residents of San Antonio, Bexar County, and surrounding areas. The site is run by a non-profit organization based at UT Health School of Public Health. This can be a great resource for any research or projects you may be working on for school or work.

Using the “Data” tab in the top left, the information can be broken down by category, including family size, income, births, and some health statuses including diabetes hospitalizations. You can use the “Print” and “Share” buttons in the top right of the screen (or the Download arrow in any graphic) to save the information or share as a link in a document, email or web page.

Take a minute or two and check it out – hopefully you’ll find it as useful as I do.

Part-Time CHW Job with SA Metro Health

Another listing for a part-time CHW position has been posted with Metro Health:

Closing date is February 28th. If you need help or have any questions, please let me know!

SA Metro Health CHW Job(s)

San Antonio Metro Health District is currently looking for multiple CHWs! They are building three CHW teams to work on a project in the 78237 zip code (near WETC).

Full details are posted here:

Deadline to apply is February 25th. If you have any questions or need help applying, please let me know!


CHW Job in Austin

Apply for this job online at CommUnity Care Health Centers website

Community Health Worker

Req No.: 2019-3704

Company: CommUnityCare Health Centers

Name: Southeast Health and Wellness Center

Address: 2901 Montopolis Drive, City, Austin

Category: Professional

State: TX

Type: Regular Full-Time

Shift Days: Some Evening and Weekends

Shift Hours: Days


MINIMUM EDUCATION: Graduation from a high school or equivalent
MINIMUM EXPERIENCE: One (1) year of experience working within a community health setting in a health care role or a community based human service agency as a Community Health Worker (CHW), health educator, community outreach worker, or community organizer.
Valid Texas Driver’s License with no outstanding driving violations; access to personal vehicle.
Proof of 30/60/25 minimal automobile liability insurance coverage ($30,000 for each injured person, up to $60,000 per accident $25,000for property damage per accident) required.
PREFERRED CERTIFICATIONS/LICENSURE: Certified Community Health Worker (CHW) or completion of an approved 160-hour competency based Community Health Worker training program certified by DSHS


The Community Health Worker is responsible for providing culturally appropriate health education and information in order to assist members of the community in receiving the care they need.


Essential Duties:
• Collaborate with all members of the care team in providing patient-centered care.
• Provide cultural mediation between community members and CommUnityCare.
• Empower patients and/or their families to be an engaged and active participant in their care management.
• Help patients and families set personal goals and attend appointments
• Coach patients in effective management of their health conditions and self-care.
• Participates in the identification of patient needs for internal and external referrals, including social service agencies, to resources to ensure that the patient receives needed services.
• Serve as liaison between the patient and healthcare systems, assisting as needed.
• Interface with providers and clinic team to ensure that the patient follows with the provider’s treatment plan.
• May meet patients at medical or social service appointments as a patient advocate and to bridge the gap between systems.
• Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found as per Program guidelines.
• Maintains ongoing communication with community partners and attends various community events to promote education and awareness of safety net programs as assigned by Supervisor.
• Advocate for individual and community health needs and perform outreach activities within the community as assigned by Supervisor.
• Maintain privacy and confidentiality of patient’s medical records and visits.
• Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and CommUnityCare Standard Operating Procedures and CommUnityCare Policies and Procedures.
• Develop and maintain favorable internal relationships, partnerships with co-workers, including clinical managers, clinical support staff, providers and business office staff.
• Interact respectfully and collaboratively with patients and their families, striving to develop favorable relationships with families.
• Perform other duties as assigned.
• Strong interpersonal skills.
• High level of skill at building relationships and providing excellent customer service.
• Excellent verbal and written communication skills.
• High level of problem solving skill to better serve patients and staff.
• Strong attention to detail and accuracy.
• Excellent skills in public speaking.
• Ability to communicate in various settings, including but not limited to group presentations and small-scale meetings.
• Bilingual (Spanish/English) preferred.
• Ability to work with diverse groups of people.
• Demonstrated familiarity with tools, technology, and systems typically found within most health care environments, (i.e. EHR, personal computer skills, including Microsoft Office)

HPV Vaccination Symposium Feb 15, 2019

San Antonio 

HPV  Vaccination  Symposium

Feb 15, 2019  

UT Health San Antonio  11AM-1PM

MD Anderson Cancer Center lunch provided

7979 Wurzbach Road Certificate of Attendance available San Antonio, TX 78229

To RSVP:  email  | or call 210-614-4212

Citizenship Workshop



Please share with your patients/clients, family and friends.

If your organization is interested in reaching out to immigrant families or if you offer services that assist people seeking citizenship, this is a good opportunity to reach that audience.
If you are interested in setting up an information table at the event on March 9th, please contact Liz Almanza at American Gateways: or 210-625-6797.